Are you facing a problem with your Brother Scanner not working on Windows 10 or any other version of Windows? If yes, then you are not alone. Many users have reported this issue and have been looking for a solution.

There can be various reasons why your Brother Scanner is not working on Windows, such as outdated or incompatible drivers, incorrect settings, installation errors, antivirus interference, and more. Therefore, you need to identify the root cause of the problem and apply the appropriate solution.

In this blog, we will show you some effective methods to fix the Brother Scanner not working on Windows issue quickly and easily. Follow the steps below and get your scanner back to work.

Method 1: Update the Brother Scanner Drivers

One of the most common causes of the Brother Scanner not working on Windows issue is having outdated or incompatible drivers. Drivers are essential software components that enable your scanner to communicate with your computer and perform its functions.

If your drivers are outdated or incompatible, your scanner may not work properly or at all. Therefore, you need to update your drivers to the latest version that is compatible with your scanner model and Windows version.

To update your drivers, you need to know the model number of your scanner. You can usually find this number at the back of your scanner. Once you have the model number, follow these steps:

1. Go to the official website of Brother and enter your scanner model number in the search box.
2. Select your scanner from the list of results and click on the ‘Downloads’ tab.
3. Choose your Windows version from the drop-down menu and click on ‘Search’.
4. Download the latest driver file for your scanner and save it on your computer.
5. Run the driver file and follow the on-screen instructions to install it.
6. Restart your computer and try using your scanner again.

Updating your drivers should fix the Brother Scanner not working on Windows issue in most cases. However, if the problem persists, move on to the next method.

Method 2: Use the Printer Troubleshooter

Another method to fix the Brother Scanner not working on Windows issue is to use the Printer Troubleshooter. This is a built-in tool in Windows that can automatically detect and resolve any printer-related issues.

Using the Printer Troubleshooter can help you uninstall and reinstall your printer correctly, which can eliminate any corrupted or outdated driver and settings that may be causing the issue. To use the Printer Troubleshooter, follow these steps:

1. Right-click on the Windows Start button and select ‘Settings’.
2. Go to ‘Update & Security’ and then ‘Troubleshoot’ on the left side of the window.
3. Select and click on the ‘Printer’ option and then click on ‘Run The Troubleshooter’ button.
4. The Troubleshooter will scan your system for any printer-related issues and suggest possible solutions.
5. If it finds any problems, you can choose to either uninstall or reinstall your Brother Scanner.
6. Follow the instructions provided by the Troubleshooter to complete the process.
7. Restart your computer and try using your scanner again.

Using the Printer Troubleshooter should fix the Brother Scanner not working on Windows issue in most cases. However, if the problem still remains, try the next method.

Method 3: Check The Firmware Of Your Scanner

Sometimes, the Brother Scanner not working on Windows issue may be caused by outdated firmware of your scanner. Firmware is a software program that controls the basic functions of your scanner.

If your firmware is outdated, it may not be compatible with your system or scanner settings, which can result in errors or malfunctions. Therefore, you need to check and update your firmware to the latest version that is compatible with your scanner model and Windows version.

To check and update your firmware, follow these steps:

1. Go to the official website of Brother and enter your scanner model number in the search box.
2. Select your scanner from the list of results and click on ‘Downloads’ tab.
3. Choose ‘Firmware Update Tool’ from the drop-down menu and click on ‘Search’.
4. Download the latest firmware file for your scanner and save it on your computer.
5. Run the firmware file and follow the on-screen instructions to install it.
6. Restart your computer and try using your scanner again.

Checking and updating your firmware should fix the Brother Scanner not working on Windows issue in most cases. However, if none of these methods work for you, there may be another reason for the problem.

Method 4: Check For Any Interference

Another possible reason for the Brother Scanner not working on Windows issue is interference from other materials or devices that may affect the signal or connection of your scanner.

Interference can be caused by various materials or devices that are near your scanner, such as plastic cases, metal objects, large items, wireless routers, cordless phones, microwaves, and more. These materials or devices can create electromagnetic waves or noise that can interfere with the signal or connection of your scanner.

To avoid interference, you need to check and remove any such materials or devices that are near your scanner. You should also keep your scanner away from any metal objects, as they can block or weaken the signal. You should also make sure that your scanner is within the range of your wireless router if you are using a wireless connection.

By checking and removing any interference, you should be able to fix the Brother Scanner not working on Windows issue. However, if you still face the problem, you may need to contact Brother Printer Support for further assistance.

Conclusion

We have discussed some of the methods to fix the Brother Scanner not working on Windows issue. These methods are easy and effective and should help you resolve the issue quickly.

However, if you still face the problem after trying all these methods, you may need to contact Brother Printer Support for further assistance. They will be able to diagnose and fix the issue for you.

We hope this blog has helped you to fix the Brother Scanner not working on Windows issue. If you have any questions or feedback, please feel free to leave a comment below.